Shipping Policy

📦 TOUGHGUYTOOL | Shipping Policy

Last updated: [Insert Date]

At TOUGHGUYTOOL, we strive to deliver your orders quickly, safely, and efficiently.
Please review our shipping policy below to understand how we handle processing, delivery, and tracking.

1. Order Processing Time

  • Orders are processed within 3–7 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number.

2. Shipping Locations

We currently ship to most regions within [insert your target markets, e.g., the United States / Canada / Europe / etc.].
If you are outside these regions, please contact us at support@toughguytool.com to confirm availability.

3. Shipping Methods & Delivery Time

  • Standard Shipping: 7–15 business days

  • Express Shipping (if available): 3–7 business days

  • Delivery times may vary depending on location, customs, and carrier delays.
    We work with reliable logistics partners to ensure timely delivery.

4. Shipping Fees

  • Standard shipping rates are calculated at checkout based on your location and order weight.

  • Free shipping may apply to orders above a certain amount (see current promotions).

  • Customs duties or import taxes (if applicable) are the responsibility of the customer.

5. Order Tracking

Once your order ships, you’ll receive an email with a tracking link.
You can also track your order directly on our website under “Track My Order.”

6. Lost, Damaged, or Delayed Packages

We are not responsible for delays caused by customs or courier services, but we’ll do our best to assist.
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery.
We’ll work with the carrier to resolve the issue or arrange a replacement/refund.

7. Wrong Address or Delivery Failure

Please ensure your shipping address is correct before placing your order.
If an incorrect or incomplete address is provided, the customer will be responsible for any reshipping costs.

8. Contact Us

For any questions about shipping or delivery, contact our support team:
📩 Email: support@toughguytool.com